Closing soon

CHA ITS SP 91841_ Call Center Modernization & Migration Consultant (2026) RFP

Description: Procurement of a consultant for the modernization of CHA's legacy call center into a fully integrated, cloud-enabled Webex Contact Center, including migration to Cisco Unified Communications Manager Cloud (UCM Cloud).

Buyer: Chicago Housing Authority
SpecialDistrict · IL, US
Released: Oct 7, 2026
Closes: Oct 21, 2026(5 days left)

RFP documents

Solicitation files and supporting documents for this bid.

1 file available

https_www_thecha_org_sites_default_files_2026_10_SP_91841_Call_Center_Consultant_10_26_DPC_pdfPDF

Key Contacts on this RFP

Decision makers connected to this RFP from Chicago Housing Authority.

Angela HurlockChair

*******@************

+1 (***) ***-****

Jawanza MaloneChairman of the Board of Commissioners

*******@************

+1 (***) ***-****

Mary C. HowardChief Administrative and Resident Services Officer

*******@************

+1 (***) ***-****

Anna ChenChief Information Officer

*******@************

+1 (***) ***-****

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